Help and support

Some frequently asked questions

I never received my activation code. How can I activate my account?

• Your activation code was automatically e-mailed to you when you signed up. Please check if the activation mail could have ended up in your spam folder. It's not uncommon that e-mails from previously unknown senders are seen as spam by e-mail filter programs.

I forgot my password. How do I log in now?

• Don't worry, just go to our password reset page to get a new password for your existing account.

Someone is being abusive and / or spamming in the forums. What can you do about it?

• Submit a report at our contact page and we'll block the abusive user.

How do I request a new site feature?

• Try the quick contact form at our contact page and we'll see what we can do about the request.

The rule of thumb is that if you've got any question or comment at all, then please feel free to use the contact us form to send us a message about it.